FAQs

1. How to create an account?

• Click on "sign in" on the top right corner and select "Create an Account".
• Enter all the details asked in the form.
• Check the 3 boxes at bottom of the form and click on CREATE AN ACCOUNT button.

2. How to search for a product?

• Type the name of the product that you want to search in search box.
• Click Search button after writing product name.
• ou will get your desired product.

3. How to place an order?

• Click on the product you wish to buy.
• Click on 'Add to Cart' button visible on the right hand side of the product.
• Click on 'Continue Shopping' if you wish to continue or click on 'View Cart' to prepare for Check Out.
• Check all the details on your cart & click on 'Check Out'.
• Now sign in with your username & password for (ispexe.com) account. If you do not have a Ubuy account, you need to create an account.
• Fill all the details asked in the form for address & click 'Continue'.
• Check your final payment & click 'Continue'.
• Enter your card details & submit.

4. How do I track my order?

• As soon as you place an order with ISPEXE.COM, you would get a confirmation email from us with a link to track your order. You can get all details about the status of your shipment by clicking on the link.
• You can also track you order by visiting our website and clicking on the "track your order" link under 'information' at the bottom of the page.

5. When will I receive a confirmation after I make the order?

• You will receive a confirmation mail immediately after placing your order with a link to track your shipment.

6. Will I receive a soft copy of the order invoice to my email ID?

• Yes. You will receive a soft copy of your order invoice to the email ID provided by you at the time of registration.